Question and Answer

I'm trying to watch a Kanopy video and I'm getting an error message about HDCP support

 

Some Kanopy titles are DRM-protected, and you may run into an error when trying to play from an incompatible system. 

If you receive an unsupported system or browser message, check to make sure your operating system and browser are supported by Kanopy.

If you receive an unsupported mobile/TV app version message, make sure you have the most recent app downloaded to your device.

If you receive an unsupported external monitor message, make sure you're using an HDCP compliant cord and monitor (HDMI, DVI). Analog cords, such as VGA, are not HDCP compliant.

 

Last updated: Sep 25, 2018

Views: 1

Related Topics

Ask Us a Question

Ask Us a Question 

We'll get back to you within 2 days

Related FAQs

Related FAQs